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SHIPPING & RETURN

SHIPPING

Dispatch from Hong Kong within 3 working days after your order is placed!

Enjoy free shipping worldwide with following spending

HONG KONG
Estimated days to arrive destination: 1-2 days upon dispatch

 

Delivery Area Shipping Cost
Standard Delivery (SF Station / Locker address NOT allowed 不接受順豐站/智能櫃地址)

HK$35

(Free for orders above HK$300)

 

MACAO
Estimated days to arrive destination:  3-5 days upon dispatch

Order Amount Shipping Cost
below HK$350 HK$40 
above HK$350 FREE

 

TAIWAN
Estimated days to arrive destination: 5-7 days upon dispatch

Order Amount Shipping Cost
below HK$450 / TWD 1800 HK$50 / TWD 200
above HK$450 / TWD 1800 FREE

 

CHINA, THAILAND
Estimated days to arrive destination:
CHINA - Estimated  7-14 days upon dispatch
THAILAND - Estimated  5-10 days upon dispatch

Order Amount Shipping Cost
below HK$450 HK$70 
above HK$450 FREE

 

SINGAPORE
Estimated days to arrive destination: 7-14 days upon dispatch

Order Amount Shipping Cost
below HK$450 HK$85 
above HK$450 FREE

 

MALAYSIA
Estimated days to arrive destination: 7-14 days upon dispatch

Order Amount Shipping Cost
below HK$450 HK$60
above HK$450 FREE

 

 

VIETNAME,JAPAN, INDONESIA
Estimated days to arrive destination: 7-14 days

Order Amount Shipping Cost
below HK$450 HK$80
above HK$450 FREE

 

PHILIPPINES
Estimated days to arrive destination: 7-14 days

Order Amount Shipping Cost
below HK$450 HK$81
above HK$450 FREE

 

 

UNITED STATES
Estimated days to arrive destination: 7-14 days 

Order Amount Shipping Cost
below HK$1200 HK$187
above HK$1200 FREE

 

 

CANADA
Estimated days to arrive destination: 7-14 days 

Order Amount Shipping Cost
below HK$1200 HK$261
above HK$1200 FREE

 

 

AUSTRALIA
Estimated days to arrive destination: 7-14 days 

Order Amount Shipping Cost
below HK$1000 HK$160
above HK$1000 FREE

 

UNITED KINGDOM, GERMANY, FRANCE
Estimated days to arrive destination: 5-10 days 

Order Amount Shipping Cost
below HK$1000 HK$150
above HK$1000 FREE

 

 

AUSTRIA,BELGIUM,DENMARK,FINLAND,HUNGARY,POLAND,PORTUGAL,IRELAND,SWEDEN
Estimated days to arrive destination: 7-14 days 

Order Amount Shipping Cost
below HK$1200 HK$200
above HK$1200 FREE

 

SPAIN, NETHERLANDS
Estimated days to arrive destination: 7-14 days 

Order Amount Shipping Cost
below HK$1200 HK$180
above HK$1200 FREE

 

 
NORWAY, SWITZERLAND
Estimated days to arrive destination: 7-14 days

Order Amount Shipping Cost
below HK$1200 HK$255
above HK$1200 FREE

 

Returns

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Socks do have a hygienic issue once worn. Therefore To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase. 

Please do not send your purchase back to the manufacturer.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@pairpairfull.com.

Sale items 

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges

If you need to exchange it for the same item, send us an email at info@pairpairfull.com, quoting your order number.

You must be liable for the shipping charges when you return or exchange any product. As soon as we receive your return, we will process your exchange or refund request. Please note that you will not be reimbursed for the original shipping charges. Any refunds made by us will be processed back to the original payment method when you placed your order. We do not take responsibility for any items lost during the return shipping. In cases that the returned items are worn, damaged, or in an unsuitable condition, we will not be able to give you a refund.

 

Return Shipping

To return your product, please send an email to info@pairpairfull.com, quoting your order number, and we will guide you through the way.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.  We do not take responsibility for any items lost during the return shipping. In cases that the returned items are worn, damaged, or in an unsuitable condition, we will not be able to give you a refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.